Important Safety Notice for Sauna360 Owners
Recall Date: September 17, 2026
In collaboration with the U.S. Consumer Product Safety Commission, Sauna360 is conducting a voluntary product recall on Infrared Sauna, Hybrid Infrared Saunas and Infrared kits due to a potential fire hazard. Consumers should stop using the infrared and hybrid saunas immediately and contact Sauna360 to schedule a free in-home repair from a professional installer.
What You Should Do Now
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Identify if Your Sauna is Impacted: If you are unsure if your sauna is impacted, please click here.
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Stop Using Your Sauna: If you haven't already, stop using your infrared or hybrid sauna.
- Contact Sauna360 to Schedule Your Free Repair: A free in-home repair from a professional installer will be provided. Please call, email us, or fill out the online form to register for this recall.
- recall@sauna360.com
- 866-936-5962 Monday-Friday, 8 a.m.-5 p.m. ET
- Click here to register online
Need Help?
Review the FAQs to get quick answers and helpful details.
Our support team is available to assist you:
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866-936-5962 Monday-Friday, 8 a.m.-5 p.m. ET
Our Commitment to Your Safety
Your safety and peace of mind are our top priorities. This voluntary recall is part of our ongoing commitment to product quality, customer care, and delivering the best possible sauna ownership experience.
Thank you for being a valued Sauna360 owner.